Bereavement Support

We aim to give you a caring and professional service at all times, and are fully aware that you may need a little support during this difficult period.

Individual reactions to bereavement can differ greatly, but often just having someone to talk through your feelings with can be of great benefit. We therefore offer a unique service on a one to one basis in the comfort of your own home, through our Bereavement Support Carer Heather Bonsall.

bereavement support

Heather will make contact with you, usually by telephone following the funeral, to offer a visit for usually about an hour at a mutually agreed time and date. Should you wish to take advantage of this visit, it is with the compliments of Devall & Son. The service is offered to you with a full guarantee of confidentiality and professional conduct.

Heather worked  for Devall & Son as a Funeral Director for 8 years and previous to her employment she had completed several counselling courses covering all aspects of talking and listen therapies using different models and methods of help and care. During that period she was a volunteer for victim support and is now our Bereavement Support Carer.

Heather’s role is to lend an listening ear to bereaved families and to offer support and help following the funeral. By sharing and listening and in some cases where both parties agree, referring to specific help groups. Our hope is to offer understanding and reassurance that will assist individuals in their own grief journey at a sad and difficult time.

Heather will make herself available at a mutually convenient time at any point following the funeral.

Support Group

I also run a bereavement support group at Nuneaton Christian Fellowship Church on behalf of Devalls every 3rd Friday from 10.30am to 12.30pm

There are approximately 22 members at the present time – all of whom do not come to every session. It is a very informal, friendly group of people of differing ages, who have all experienced loss.

We have a cup of tea or coffee and a biscuit and sit and share our experiences and any issues in a confidential and safe way.

It gives people the chance to meet others going through the same kind of feelings and problems.

Grief can be very isolating and stressful, not to mention distressing and desperately sad.

Often it helps a great deal to talk or even just listen in comfortable surrounding with no pressure what so ever.

Mostly now the group is split into two after the first drink, to make it easier for people to speak, if they are particularly emotional and need a little more time and attention and then we all get together again for another chat and a drink. This seems to work very well with the group and they like and appreciate it very much.

You can stay for the whole session or just pop in for a coffee, it’s really up to you.

Sometimes we go out together especially at Christmas and have a Christmas lunch.

We are an extremely caring group and everyone is made most welcome

My sincere sympathies to you, take care



I can never thank you enough for providing such wonderful support, not only at the time of loss but for caring enough to give ongoing support with our Bereavement group. The warmth, love, kindness and understanding from our dear counsellor Heather through the bewildering and emotional journey that is loss and grief, mean more than words can say. Within the group, we support one another, within friendship, love and empathy. There’s a sense of family and belonging. Again, thank you Devall’s.

This group has helped us all to overcome our grief, everyone is so friendly. Sometimes happy, sometimes sad but we help each other.

7 Years bereaved and very, very grateful to the “Bereavement Group”. It’s lifted me up and keeps me there, it’s a wonderful group managed by Heather.

The group is so helpful and valuable, the people you meet are like a family and we all try to help each other in all different circumstances. Thank you so much.

I was wary at first joining the group but I have to say from day one it has been right for me. The encouragement and support I receive is second to none.

As a group we laugh together, cry lots together but have found true friendship and support. Thank you Devall’s and especially Heather for helping so many of us through the darkest days.

This group saved my life, thank you so much Heather & Devall’s.

I’ve met a whole new group of supportive friends, who TRULY understand. We cry together, laugh together and support one another, INVALUABLE.

The Devall’s Bereavement Group has been a great help and support in helping me through me grief, thank you Heather.

Thank you Heather and Devall’s for all you do. The kindness, sympathy and compassion shown is indeed a rarity in itself. The group is amazing….

Many thanks for giving us the group, which gives us all so much support and love, long may is continue.

Thank you so much Heather for being such a kind, caring, loving friend and support, to all fortunate enough to be a member of Devall’s Bereavement Group.

Devall’s Bereavement Group is life saving and amazing, thanks so much.

I really don’t know what I would have done without this group. It has been my lifeline…. To say thank you comes nowhere to how I feel about it.